Our estimates are free, upfront and honest when calculating rates and pricing a job. On receipt of an enquiry we will evaluate the layout, recommend the most suitable stone and discuss with the customer the various edge and finishing options. The next step would be for our sales designers to collect project drawings and visit your site to measure the estimated square footage requirement. Our estimates will be based upon this preliminary information, thus ensuring the customer in not misled by special low priced advertisements, which often result in a finished price much higher than quoted. Our estimate clearly details the line items in the job so that if changes in design are made prior or during the fabrication of the job an alteration in the estimate will be easily explained to the customer.
All add on charges are included in our quotation.
We have adopted an estimating procedure to ensure that what the customer asks for is what he gets. We do not believe in advertising free add-ons and our estimate is inclusive of the following – tear-outs, standard edging, faucet hole drilling, outlet hole drilling and cook-top cut-outs. Also we offer a wide variety of sinks, starting at $45 and will gladly shop and buy out any specific requirement. We suggest the selection of sinks should be discussed with our sales designers.
Quality and selection of stone.
We only offer first quality material and do not deal in second quality or commercial grades. There is a big difference. All our materials are inspected at our facility upon arrival and any slabs that do not meet our quality standards are returned to the vendor immediately. Since a large portion of the cost of a job is in the material we try to reduce the estimate by offering customers the choice of suitable remnant pieces from our inventory (remnant boneyard). As we do not trade in second and commercial grade material our boneyard is not contaminated and any selection is guaranteed first quality.